Amazon customers are not always the most patient of customers.
A new survey of nearly 5,000 Amazon customers conducted by customer service company Rapid Response found that they are only responding to customers who are actually in touch with them, not just a customer who asks for a quote.
The company has a long history of offering customer service support via a dedicated email and phone number, but the survey found that most customers do not call them to get answers to their questions.
Amazon said it wanted to see if customers would call the company back for support after they’ve been disconnected, and they said they were willing to do that, even though some said they had already talked to the company to get their questions answered.
The survey was conducted by Rapid Response for the Washington Post, and it was not included in the paper’s online version of the survey.
In response to the survey, Amazon said the company would provide a list of the customer service questions it has already answered, and that customers would be able to track how many times they have been disconnected and how many requests they have received.
It also said it would improve customer service by including customer service on Amazon’s mobile app and in its news, calendar, shopping, travel and other products.
But customers said that, with a few notable exceptions, they have not gotten the help they need from Amazon customer service.
The survey found the most frequent reason for not calling Amazon customer support was because they were waiting for an answer to a problem or a customer issue.
It also found that the least frequent reason was because a customer asked them for a discount or a discount code, but not a response.
Some people were more reluctant to call customer service than others.
For example, a woman who works in sales at a local health food store told the survey that she does not call customer support often.
But even people who did not call regularly, such as a mom who lives in the Northeast, did say they were frustrated when they were disconnected.
Some of the more common reasons for being disconnected were a request to cancel an order, a customer asking for a refund, or an error message that was not clear.
Other common reasons were the need for a different product or service, or a failure to receive an email or a text message.
Amazon said it was working to improve its customer service experience, and promised to provide updates in the coming weeks.
Amazon said in a statement that it was “actively exploring new ways to better support our customers, and will continue to improve our customer service.”