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By Matt LauerCNN staff writerNew York City’s mayor and police commissioner have called for a change in the way that New York City police conduct business after a series of videos emerged in which police were caught on video assaulting and harassing a female customer.

The video, posted by a man named James, shows two officers allegedly striking him with a metal baton on the head.

In the video, James says he is a “black man” and he was asked to leave a store, which he did.

The incident comes as the city continues to face a wave of police misconduct allegations and the mayor’s office has called for police reform.

New York Police Commissioner Bill Bratton said in a statement on Monday that New Yorkers are tired of seeing a “culture of impunity” in law enforcement.

“Our city’s leaders need to work with us to get better, but it must also come at the cost of a culture of violence against women and other vulnerable groups,” Bratton wrote.

New Yorkers have been vocal about police brutality and abuse since the deaths of Michael Brown and Eric Garner, who died after being arrested by New York Police Department officers.

Last week, the city’s attorney general, Cyrus Vance, announced the launch of a special investigation into New York police abuse, but he didn’t provide a timeline for when the probe might be completed.

On Tuesday, the mayor announced that he was sending the Police Department a new set of internal policies to make it clear what is acceptable and what is not.

New police officers are also being trained to use de-escalation techniques.

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